Introducing 2021 Associate - Bincy Shajan

Bincy working as Customer Experience Lead with Scotiabank. As a front line leader, her primary focus is to guide and oversee the overall success of the retail service team; ensuring business strategies, initiatives and specific individual goals are executed and delivered in support of the branch business strategies and objectives. She is responsible for leading and driving a customer focused culture to deepen client relationship. Bincy is passionate in coaching and developing her team members and implementing strategies for competitive function.

Bincy is the designated Primary Anti Money Laundering Compliance of her branch. As an AMLCO, she is responsible for providing coaching and guidance to all branch employees, as required for any anti-money laundering process or scenarios ensuring that the branch is in compliance with the KYC, CDD requirements, detecting and reporting unusual transactions and LCTR filing.

In the past, Bincy had worked as Junior Microbiologist (R&D) with Modern Water Inc. based at Cardiff University, Wales, U.K; toward the development of Microtox. She holds MSc in Applied Microbiology and Biotechnology from University of Wolverhampton, U.K. 

https://www.linkedin.com/in/bincy-shajan-b664b070/